FAQ
What is OtakuAura?
OtakuAura brings your favorite anime characters to life with high-quality, collectible items — from plushies and figurines to keychains and limited-edition merch. Collect them, display them, or gift them — perfect for anime fans of all levels!
Are these collectibles suitable for everyone?
Absolutely! Whether you’re a lifelong anime fan or just starting your journey, our items are designed to bring joy, comfort, and a touch of fun into your everyday life.
What sizes and types are available?
Our collectibles come in a variety of forms and sizes — from tiny keychains to large plushies and detailed figurines. Whether you want something to display or something to hug, we’ve got you covered.
Are the products soft and safe?
Yes! All OtakuAura collectibles are made with high-quality, safe materials. Plushies are ultra-soft, and all other items are crafted to be fan-friendly and durable.
Do I need anything else to enjoy my collectible?
Not at all! Just your new OtakuAura collectible and a special spot to display or cuddle it — your fandom, your way.
Will my order arrive discreetly?
Yes! We respect your privacy. Every order ships in plain, unbranded packaging so no one will know what’s inside.
Do you ship internationally?
Yes! OtakuAura offers worldwide shipping. Shipping costs and estimated delivery times are shown at checkout.
How long does shipping take?
- Domestic orders: 3–5 business days
- International orders: 7–15 business days (depending on location)
Can I return an item if I change my mind?
Yes! We offer a 30-day return window. Items must be unused and in their original packaging. Return shipping is the customer’s responsibility.
Is there a satisfaction guarantee?
Absolutely! If you’re not happy with your purchase, reach out to our support team — we’ll do our best to make it right.