Money-Back Guarantee
OtakuAura Money-Back Guarantee
We want every anime fan to be completely happy with their OtakuAura collectibles. That’s why we offer a 30-day money-back guarantee on all orders.
If for any reason your purchase doesn’t meet your expectations:
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Contact our support team within 30 days of receiving your order.
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Items must be unused and in their original packaging.
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Once we receive and inspect your return, we’ll process a full refund to your original payment method.
Please note: Return shipping costs are the responsibility of the customer unless the item arrives damaged or defective.
With OtakuAura, you can shop with confidence—because we believe every fan deserves a collectible they love!